How to send crash report iOS users

Post Reply
User avatar
Stronger
DevTeam
Posts: 1636
Joined: Wed Mar 30, 2011 2:28 pm
Contact:

How to send crash report iOS users

Post by Stronger » Wed Jan 04, 2012 2:37 pm

Very often we can not help users. The metter is we can not repeat the bug.
User can help us to find out what is the reason of the crash

Here is the instruction on how to send us crash report:
1. Go to Apple site and download iPhone Configuration Utility application for for Windows and for Mac
1.jpg
1.jpg (37.56 KiB) Viewed 14453 times
2.jpg
2.jpg (49.12 KiB) Viewed 14453 times
2. Run downloaded file
3.jpg
3.jpg (68.5 KiB) Viewed 14452 times
3. Run the program
4.jpg
4.jpg (45.88 KiB) Viewed 14452 times
4. Plug in your device (iPod/iPone/iPad)
in "Devices" you will see the name of your connected device - click on it
5.jpg
5.jpg (55.83 KiB) Viewed 14452 times
Last edited by Stronger on Thu Jun 14, 2012 7:14 am, edited 2 times in total.

User avatar
Stronger
DevTeam
Posts: 1636
Joined: Wed Mar 30, 2011 2:28 pm
Contact:

Re: How to send crash report

Post by Stronger » Wed Jan 04, 2012 2:58 pm

5. Go to console
6.jpg
6.jpg (82.88 KiB) Viewed 14452 times
6. Press Clear button
7.jpg
7.jpg (104.1 KiB) Viewed 14452 times
7. Run Gun Disassembly 2 (be sure you have installed last version)
8. When you run the app, you will see that some text appear at console. We need you send us that text after app crashed or after you got a bug
8.jpg
8.jpg (115.7 KiB) Viewed 14452 times
9. You can press button Save Log As (and save it as text file) or just pick out all the text from the window and Copy/Paste it to e mail: noble.empire.ltd(at)gmail.com

Post Reply

Who is online

Users browsing this forum: No registered users and 12 guests